FAQs - Subscription
FAQ subscription
What is the ONEflow subscription model and why is it helpful for regular period pain?
When you take out our subscription, you will regularly receive replacement pads for your ONEflow TENS device against period pain: You decide whether you want the flow pads and drop pads or just one of the two to be delivered. With just a few questions, we can tailor the subscription to you and your cycle. This way you can be sure that you are always well equipped to relieve your period pain in a timely manner and to cope with everyday life despite your period. You can find out more about the right to withdraw from the contract here.
How can I customize my subscription for the ONEflow TENS device?
We understand that every menstrual cycle is unique. That's why we offer flexible options for our subscription model. You can adjust the frequency of delivery of your replacement pads for the ONEflow TENS device for period pain at any time in your account. You can also adjust whether you only want flow pads / drop pads or both. This way you can ensure that you always have the right remedy for menstrual cramps, especially when you need it most.
Kann ich beim Abo die Menge pro Lieferung anpassen?
Du kannst bei der Bestellung angeben wieviele Ersatz-Pads du pro Lieferzyklus haben möchtest. Hierfür kannst du die Menge anpassen bevor du den Artikel in den Warenkorb legst und du die Abo-Variante auswählst. Dadurch wird deinem Abo automatisch diese Menge in dem gewünschten Zeitraum immer automatisch ganz bequem geliefert.
Eine nachträgliche Änderung der Menge ist derzeit leider nicht möglich. Du kannst aber jeder Zeit ändern, in welchem Zyklus du die Bestellung haben möchtest. Das ist komplett kostenlos und in wenigen klicks in deinem Account möglich.
How often do I receive replacement pads for my ONEflow TENS device for period pain through the subscription model?
The frequency of delivery of replacement pads through our subscription model depends on the regularity of your period. We adapt the deliveries to your individual cycle to ensure that you always have enough pads on hand to optimally use our ONEflow as a remedy for menstrual problems.